1. What is JapanShoes.com?

JapanShoes.com is an online women’s footwear store offering high-quality and trending shoe designs, backed by the Amazon Business Store. We specialize in stylish shoes that combine comfort, durability, and fashion.

2. Are your shoes authentic and high quality?

Yes. Every pair is carefully sourced and crafted with strict quality checks. We prioritize premium materials, comfort, and durability to ensure customer satisfaction.

3. What types of shoes do you sell?

We offer a wide range of women’s footwear, including:
• Sneakers & casual shoes
• Heels & sandals
• Flats & loafers
• Boots & seasonal styles
Each collection is designed to keep up with global fashion trends.

4. How do I place an order?

Simply browse our website, select your favorite shoes, choose your size, add them to your cart, and proceed to checkout. You can also shop and confirm your order through our WhatsApp, Facebook messenger convenience.

5. Do you ship internationally?

Yes! Japan Shoes serves customers worldwide. Shipping times and costs vary by location, and full details are available during checkout.

6. How long will delivery take?

Delivery typically takes:
• Domestic orders: 3–7 business days
• International orders: 7–15 business days
(Shipping times may vary depending on the destination and courier.)

7. What is your return and exchange policy?

We offer a 7-day return and exchange policy for unworn shoes in original condition. Please contact our support team to start the process.

8. How do I know my shoe size?

You can refer to our Size Guide on each product page. If you’re between sizes, we recommend going one size up for the best fit.

9. Is my payment secure?

Absolutely. All transactions on JapanShoes.com are processed using Bkash, Nagad,, SSL encryption and trusted payment gateways to ensure your information is safe.

10. How can I contact customer support?

You can reach us via:
📧 Email: japanshoes247@gmail.com
🌐 Website: https://www.japanshoes.com

We aim to respond within 24 hours on business days.